Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Verintra service operated by Verintra ("Verintra", "we", "us"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and the business you represent. If you do not agree, do not use the Service.

"Service" means the Verintra web application and related services. "Customer"/"you" means the business using the Service. "Connected Accounts" are third-party accounts you link (e.g. Google). "Content" means the feed and product data you import or that we process. "AI Output" means content generated by the Service's AI features.

Verintra is a software-as-a-service platform that optimizes Google Shopping product feeds, including AI-assisted content generation (via Google Gemini), feed validation, rules-based transformation, and analytics retrieval (via Google Analytics and Google Merchant Center). The Service may evolve; we may add, modify or discontinue features, with notice where the change is material.

You must be at least 18 and authorized to bind the business you represent. You agree to provide accurate information, keep your credentials secure, and remain responsible for all activity under your account. Notify us promptly of any unauthorized use.

You agree not to:

• use the Service unlawfully or in violation of any third-party platform's policies (including Google's);
• reverse engineer, scrape, or attempt to access the Service or its APIs in unauthorized ways;
• overload, disrupt, or circumvent rate limits or security controls;
• upload unlawful, infringing, deceptive, or malicious content;
• resell or provide the Service to third parties except as expressly permitted.

We may suspend or terminate accounts that violate this section.

You own and are responsible for the accuracy, legality and rights in the Content and any data accessed via your Connected Accounts. You grant Verintra a limited license to process that data solely to provide the Service. You represent that you have all rights and consents necessary for us to process it.

You are solely responsible for reviewing AI Output and any feed changes before publishing them to Google or any channel. Verintra is not responsible for content you choose to publish.

The Service integrates with third-party platforms including Google (OAuth, Analytics Data API, Merchant Center Content API, Gemini), Stripe, iyzico, Resend and Hostinger. Your use of those integrations is also subject to the respective providers' terms and policies — in particular Google's API terms and Merchant Center / Shopping policies. We are not responsible for third-party services' availability, changes or actions. If additional channels (e.g. Meta or Shopify) are added, the same principle applies.

AI Output is generated by Google Gemini and provided "as is" and for your review. It may be inaccurate, incomplete, or non-compliant with a given platform's policies. You are solely responsible for evaluating and editing AI Output before use. See our Privacy Policy for how AI features process your data.

Paid plans and pricing are described at the Plans & Billing page in the app. New accounts may include a 14-day trial; at the end of the trial, continued use requires a paid subscription. Billing is processed by Stripe and iyzico and is subject to their terms. Subscriptions renew automatically unless cancelled before the renewal date; you can cancel at any time, effective at the end of the current period. Fees are stated in Turkish Lira (₺), are exclusive of applicable taxes/VAT, and are non-refundable except where required by law or stated in our published refund terms. We will give notice of price changes.

Verintra and its licensors own the platform, software and all related intellectual property. You retain ownership of your Content. We grant you a limited, revocable, non-exclusive right to use the Service during your subscription. Subject to third-party (e.g. Google) terms, AI Output is yours to use for your business.

The Service is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will increase your sales or rankings, or that it will be uninterrupted or error-free.

To the maximum extent permitted by law, Verintra will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability arising out of or relating to the Service will not exceed the fees you paid in the 12 months preceding the event giving rise to the claim. Nothing limits liability that cannot be limited under applicable law.

You agree to indemnify and hold Verintra harmless from third-party claims arising out of your Content, your use of the Service in violation of these Terms, or your violation of any third-party platform policy or applicable law.

You may cancel at any time. We may suspend or terminate access for breach of these Terms, non-payment, or legal reasons. On termination, you may export your data within 30 days; after that we delete or retain data per our Privacy Policy, and Connected-account token access is revoked. Sections that by their nature should survive termination (e.g. intellectual property, disclaimers, limitation of liability, indemnification) survive.

These Terms are governed by the laws of the Republic of Türkiye. The courts and execution offices of İstanbul have jurisdiction over any dispute, without prejudice to mandatory consumer protections where applicable.

We may update these Terms from time to time. Material changes will be communicated by email and an in-app notice; your continued use after the effective date constitutes acceptance.

These Terms (with the Privacy Policy and any order form) are the entire agreement between you and Verintra. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control.

Questions about these Terms: Verintra, Kadıköy, İstanbul, Türkiye, info@verintra.com.